Skip to content

AI reliability engineering for agent and RAG workflows

Find the failures in your AI workflow before your users do.

EAVAE Labs helps teams with existing agent, retrieval-augmented generation, and model workflows reproduce failures, build evaluation surfaces, and define release gates so engineers can decide what to ship, revise, or stop.

Current start dates are confirmed after scoping.

Last reviewed: July 12, 2026

Founder-led

Scoping and accountability sit with Mohy Mabrouk unless a different delivery model is agreed.

Reusable artifacts

The engagement is framed around evals, failure notes, release gates, and decision records your team can inspect.

Safe brief first

Initial contact asks for sanitized context only, not credentials, secrets, production data, or private repository access.

NDA during scoping

Mutual confidentiality terms can be reviewed before private material is shared.

Recognition

Useful when the issue is measurable, but not yet explainable.

These are the signals that usually mean the team needs an evaluation surface rather than another prompt pass.

The workflow changes, but the team cannot tell whether quality improved.

Failures cannot be reproduced consistently from traces, tickets, or eval runs.

Offline scores do not predict the incidents engineers see in production.

There is no agreed release gate for deciding what ships, changes, or stops.

Flagship offer

AI Reliability Sprint

A scoped engagement for teams with an existing agent, retrieval-augmented generation workflow, or model pipeline that needs evaluation coverage, failure reproduction, and release criteria.

Starts at EUR 12k. Final scope, payment terms, taxes, and change-order rules are confirmed before work begins.

Entry criteria

  • An existing AI workflow, prototype, repository, trace set, dataset, paper, or architecture to evaluate.
  • A clear decision the team needs to make: ship, revise, or stop.
  • A technical owner who can provide sanitized context first and approve private access later if needed.

Concrete deliverables

  • Evaluation plan and replay/test surface
  • Failure taxonomy with reproduction notes
  • Release-gate checklist and threshold rationale
  • Decision memo for ship, revise, or stop
  • Handoff notes for the client engineering team

Explicitly excluded

  • Generic chatbot builds without a reliability decision
  • File uploads, secrets, credentials, or private repository access through the public form
  • Unsupported claims about compliance, deletion timelines, or security controls

Work / Proof

Proof is shown as method and sample artifacts until client evidence is supplied.

Unsupported case studies, anonymous testimonials, exact metrics, and availability claims have been removed from the public UI.

Representative structure - not client data

Deliverable preview

The sample route shows how evidence can be packaged without pretending the example is a named client result.

View a redacted artifact sample

/evals/evaluation_plan.md

Evaluation plan

Defines target behaviors, known risks, required inputs, and the decision the eval should support.

/analysis/failure_taxonomy.md

Failure taxonomy

Groups reproduced failures by root cause, severity, trigger, and likely owner.

/evals/replay_suite/

Replay suite structure

Organizes representative tasks or traces so regressions can be tested consistently.

/gates/release_gate_checklist.md

Release gate checklist

Documents thresholds, blockers, warnings, and review behavior before rollout.

/decision/ship_revise_stop_memo.md

Decision memo

Summarizes the evidence and states whether the path should ship, be revised, or stop.

Process

A progressive path from safe context to private work.

The workflow is designed so sensitive material is not the first thing requested.

Step 1

Safe initial brief

You describe the system, failure pattern, available sanitized inputs, and decision needed. No secrets, production data, or private access.

Step 2

Scoping and success criteria

We agree the workflow boundary, evaluation target, artifact list, constraints, and whether private access or an NDA is required.

Step 3

Access and confidentiality

Private repositories or sensitive material are handled only after mutual scope agreement and appropriate confidentiality terms.

Step 4

Evaluation and reproduction

The work focuses on reproducible failures, benchmark or replay coverage, release thresholds, and engineering-readable notes.

Step 5

Handoff and decision review

The final review packages the evidence and recommendation so your team can decide what to ship, revise, or stop.

Adjacent services

Secondary services come after the reliability offer is clear.

Each option is framed by fit and output, not a generic agency menu.

Technical Audit

Starts at EUR 3.5k

Use when the team needs a fast read on architecture risk or evaluation gaps before committing a sprint.

Output: Risk memo, evaluation plan, and implementation roadmap.

Production Prototype Sprint

Starts at EUR 30k

Use after the reliability question is understood and the team needs a scoped implementation path.

Output: Prototype service, integration plan, eval surface, and handoff notes.

Pricing

Starting ranges are shown; final terms are scoped before work begins.

Deposit, tax, milestone, and change-order details still require owner-supplied policy and are listed in the content checklist.

Technical Audit

From EUR 3.5k

A focused review for teams deciding whether a technical direction is worth pursuing.

Flagship

AI Reliability Sprint

From EUR 12k

The flagship engagement for evals, replay tests, failure analysis, and release gates.

Production Prototype Sprint

From EUR 30k

A scoped build path once the reliability question and target workflow are clear.

Material handling

Start with sanitized context, then decide what access is necessary.

The site avoids promising security controls that are not yet documented.

How to brief safely

  • Send a sanitized description, redacted traces, public repository link, architecture diagram, sample dataset, or paper reference first.
  • Do not send credentials, secrets, production data, raw customer records, or private repository access through the public form.
  • Private access is considered only after scope agreement and appropriate confidentiality terms.
  • Deletion timelines, storage location, subprocessors, and access-control details need owner-supplied policy before they can be promised publicly.

Fit

Fit is about readiness, not worthiness.

The best engagements begin with a real workflow and a decision the team needs to defend.

Good fit

  • You have a concrete agent, RAG workflow, model pipeline, paper, repo, trace set, or dataset to evaluate.
  • You need reproducible failure analysis or release gates before a shipping decision.
  • You want artifacts your engineers can inspect, run, and adapt.

Not yet

  • You only need a generic chatbot or no-code automation.
  • There is not yet a defined workflow or technical decision to evaluate.
  • You need to share sensitive production data before scoping safer alternatives.

Founder and accountability

A founder-led practice, with delivery details made explicit before private access.

The public site now separates known identity details from owner-supplied facts still needed for legal and professional verification.

EAVAE Labs is presented as Mohy Mabrouk's AI reliability engineering practice. The site should add verified professional links, legal contracting identity, location, portrait provenance, and any specialist access model before making stronger authority claims.

FAQ

Procurement and privacy questions before a call.

These answers avoid unverified guarantees and point to the facts still needed where policy is incomplete.

Next step

Send a sanitized technical brief.

The first reply should clarify fit, likely scope, and the safest next step. A real form backend is listed as a content and implementation requirement.

What happens next

Your mail client opens a prefilled message. If the problem appears fit for scoping, the next step is either a written follow-up or a 30-minute call. No private repository access is requested here.

Before you send: do not send credentials, secrets, production data, raw customer records, or private repository access in this form.
Optional
Optional
Or email solutions@eavaelabs.com